Customer Service Center

Welcome to Wave Systems' Customer Support

Please select an area of inquiry for common solutions to frequently asked questions regarding Trusted Computing, TPM Management or Wave Systems Suite of Services:

Top Searches

Below is a list of top support issues. You may also use the links to the right to reach a product-specific support arena.

1. Trusted Drive Manager — Initialization of a Trusted Drive using Trusted Drive Manager.
2. EMBASSY Security Center — Enrolling Fingerprint errors.
3. EMBASSY Security Center — Biometric authentication at Windows login Fails.
4. Preboot Manager — Removing all fingerprints on the hardrive and upek reader.
5. EMBASSY Security Center — EMBASSY Trust Suite and Vista – Compatibility Info and Critical Upgrade Procedures.
6. Document Manager — Error Opening/Saving Document Manager Files in XP with Office 2007.
7. Preboot Manager — URL and instructions for Dell EMBASSY Trust Suite Downloads.
8. EMBASSY Security Center — Windows Login Fails after Installing EMBASSY Trust Suite.
9. EMBASSY Security Center — Login Script in GPO not executing.
10. Trusted Drive — Vista Support for Seagate Trusted Drive

Whats New

1. EMBASSY Trust Suite for Dell 3.0 FAQs
2. Trusted Drive Manager FAQs
3. EMBASSY Remote Administration Server FAQs
4. EMBASSY Authentication Server FAQs
5. Vista Support for Seagate Trusted Drive
6. Dell Preboot Manager FAQs
7. Dell Online User's Guide
8. New Patches