Personal Computers containing Trusted Platform Modules

The Trusted Platform Module (TPM) is available on most business class laptops from well-known manufacturers.  To determine if a computer has a TPM, the technical specifications on the manufacturer’s website are a good place to start. Wave software is designed to be interoperable with all models of computers containing TPMs.

If you are unsure if your computer has a TPM on a Windows-based machine:

  1. Go to Device Manager within Control Panel.
  2. Search for a “Trusted Platform Module” or “TPM” entry under Security Devices. If a TPM is found in Device Manager, the computer contains a TPM and no further steps are necessary.
    • If the computer is running Windows XP, search under System Devices instead.  It may be necessary to check other subheadings within Device Manager if it is not found under Security Devices or System Devices.  
  3. If an entry for the TPM still cannot be found, it is possible the computer has a TPM that has not been enabled.  You can check the system BIOS to see if it has an option to enable the TPM:
    • The method for accessing the BIOS can vary in systems, but a common method is by pressing the F2 key at system boot. For some HP systems, to access the BIOS you must press and hold the ESC key at system boot, and then press the F10 key when prompted. If neither of these methods work, refer to the computer manufacturer’s documentation.
  4. If the system contains a TPM and it has been enabled in the BIOS, but it still does not display in Device Manager, a TPM driver may need to be installed. Check the computer manufacturer’s website to find and install the appropriate driver.